Time to Love Work Again

Few things in the world are more powerful than a positive push. A smile. A world of optimism and hope. A "you can do it" when things are tough.— Richard M. Devos    

C3 is a Company “Where Love Is In The Workplace”


The holidays got everyone caught up in the hustle and bustle of year-end work, shopping, gift-giving and endless parties. For many, this signalled a winding down of the seasons. For others, it was a time to recollect and think about the year that has just passed and prepare for new beginnings. For those who are looking for a new direction – especially regarding their careers, and are deciding on a different course to take, make that leap; start early, start now. For those who are looking into joining the call center industry, look no further than C3.

            As a contact center in the Philippines, C3 continues to be a breath of fresh air since it was established recently. It passed the 1000 employee mark and now has close to 2,000 employees and five accounts. One cannot deny that its growth is exceptional, but its rise to success is because of the contact center industry experience that its core of leaders brought to C3, along with time-tested methodologies and singular focus on customer solutions.

   More known as C3, but its very essence is found in its full name, C3/CustomerContactChannels. Customer pertains to C3 as a company that serves the customer above all else, with full intent to resolve things quickly, and to do things excellently. Contact means C3 is an expert in contact center management. Channels refers to the way C3 says that for every issue, there is a way, there is an answer.

Love Makes The Workplace Go Round

“<” + “3” = LOVE

            Try to type this in Facebook, and you will get a heart. This graphic animation often used in social media messaging is a simplistic and lighthearted depiction of a complex emotion. Love in any form needs demonstration. When one sees love, watches it grow, feels it, lives it, gives and receives it, it becomes real and the most amazing thing, especially if it happens in, of all places, a customer contact center.

            The notion of love is alive and well in C3, a customer communications outsourcer, whose customer contact representatives are surrounded by love, literally as the word fills the spaces on the walls and cubicles around them, and figuratively.  Beyond the literal sense and corporate speak, C3 makes a difference in the information communication technology industry because of its culture of love.

            C3’s full name, C3/CustomerContactChannels, spells out its very essence: Customer, which means that C3 is a company that serves the customer above all else, with full intent to resolve issues quickly, and to do things excellently; Contact, as C3 is an expert in contact center management; and Channels, through which C3 says, for every issue there is a way, there is an answer.

C3 To Hire Over A Thousand Customer Service Agents In Manila

C3/CustomerContactChannels (C3), a global provider of customer management solutions, announced that it is actively seeking to hire over a thousand new customer service agents for its Taguig City, Metro Manila customer contact center.

C3’s hiring surge will support clients in the telecommunications, healthcare, and social commerce industries in preparation for increased call volume through 2013 and beyond.  Although the majority of the positions are for customer service representatives, management positions are also available.

As a pioneer in handling multichannel customer care, C3 continues to develop new technologies and sign exclusive partnerships to provide its clients with the most advanced customer care solutions in the market.  Many of the job opportunities will include solutions to support customers via social media channels and forums.