Globe reiterated that the interconnection problems in North Luzon were
caused by faulty signaling links of PLDT and not by a fiber cut as PLDT would
like the public to believe.
“Here they go again. This is a classic
PLDT, refusing to admit that there is something wrong with their network. More than this, there are several
inaccuracies in their statement,” said Yoly Crisanto, head of corporate
communications of Globe Telecom.
To reiterate, the North Luzon outages started as early as February 25
which Globe reported to PLDT. The
initial investigation showed that there was a problem with the signaling link
specifically in Bulacan at the time and that the PLDT team had given its advise
that it would perform a reset of the signaling links. The next day February 26, the problem has
spread to 5 other areas in Northern Luzon.
Crisanto said that, “By design, the network is protected by redundancies
to support subscribers during these times and minimize any adverse
impact.” Globe restored the fiber cut
on the morning of February 28. However,
upon further investigation, Globe was able to determine that the fiber cut in
San Juan was an intentional one and not by accident.
Crisanto added, “It is also interesting to note that Globe got a call
from PLDT, who first inquired about the fiber cut on the evening of February 27.”
In their statement, PLDT said that their “engineers had determined
through their technical tests that Globe had indeed suffered a FOC break in San
Juan, Metro Manila”. As to how PLDT can conduct
a “technical” test on the Globe network and determine the precise location of
the FOC break is truly unbelievable.
